Your privacy and security
We protect the confidentiality of information you supply when purchasing products or enrolling in courses to the fullest extent possible. Your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.
If you have any questions regarding our online shopping and payment security, please contact us on the details to the right.
We are not required to provide a refund or replacement if you change your mind after purchasing a product. You can choose a refund or exchange if an item has a major problem. This is when the item:
- has a problem that would have stopped someone from buying the item if they had known about it
- is unsafe
- is significantly different from the sample or description
- doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase—e.g. your receipt or invoice.
To find out more information, you can email Langley Group through our contact form, or you can mail:
PO Box 3142
St Pauls LPO