Emotional intelligence gives us the “people savvy” to get the best out of others. More than knowledge, technical skills or traditional measures of intelligence, this foundational skill enables managers to engage hearts as well as minds to achieve better business outcomes. By better understanding and managing people’s emotions, managers can build relationships that inspire greater commitment and performance.
This interactive and inspiring workshop or skill bite explores:
- Recognising and managing emotions in others
- Using emotions intelligently to engage and connect with people
- Practical tips to increase your awareness and leadership capabilities.