After years labelled a discretionary “soft skill”, two decades of scientific and business research has demonstrated the value of emotional intelligence. This white paper examines the science, practice and business impact of emotional intelligence in the workplace.
"Emotions are flowing throughout your organisation and impacting every thought, behaviour and decision. Your choice is not whether they exist or not; your choice is whether you will be smart about them.” – David Caruso
Smart use of emotions can improve our capacity to work well with others, engage with our jobs, manage stress, handle conflict and make fast and effective decisions - essential skills in today’s fast-paced and increasingly disconnected world.
Emotional intelligence, according to the World Economic Forum, is going to be one of the most useful leadership traits for 2020. As the world changes, our ability to handle ourselves and lead others becomes more and more valuable.
Humans experience a broad spectrum of complex feelings, and these emotions contain data about ourselves and the world around us. On any given day, you may experience a wide variety of different emotions such as joy, irritation, calm, disappointment, pride, anger, love and excitement. […]
This book is designed for everyday people who want to handle their emotions more effectively, and shows us how to make peace with our inner-self.
The intelligent use of emotions is a cornerstone of peak performance. Leaders, coaches, athletes, teachers, parents, prime ministers, humans from many walks of life, can benefit from learning more about emotions and how to master them to achieve better outcomes for themselves and others. Even those whose work doesn’t involve dealing with people on a daily basis can be more effective and make better decisions by becoming more aware of their own emotional state.
People often ask whether emotions have a place in the workplace. Of course, humans are emotional beings. That doesn’t mean we always welcome emotions or know how to be intelligent with them. Here's why accepting a full range of emotions is vital at work.
Australia’s new Prime Minster Malcolm Turnbull vowed on Monday to be a more emotionally intelligent leader. […]
In simple terms, EI (or EQ) is the ability to be intelligent about emotions. This foundational skill enables you to work well with others, manage stress and make good decisions—all essential success factors for leading and working in today’s fast-paced environments.