The quality of our life is directly related to the quality of our emotions. Learning about emotional intelligence on the job can improve performance at work and play. Whether you are aware of it or not, emotional intelligence is the foundation of leadership effectiveness and can have a profound impact outside the confines of the office. Sue Langley spoke to Carla Grossetti for True Wealth, an NGS Super publication, about emotional intelligence at work. Here is an excerpt. Sue Langley...says the strategies that encourage employees to master empathy are essential in today’s fast-paced and increasingly disconnected world. “When we are [...]
Emotional intelligence is a buzzword in management circles. Advocates claim that emotions should be allowed in the workplace, and managers should be taught to better understand and manage their emotional impact and that of others. Emotional intelligence, according to the experts, is a necessary competency that enables managers to be more effective and people savvy.
Providing opportunities for people to grow and develop through change and build strong, consistent relationships and collaborative work groups, encourages more people to stay, strive and say positive things about the organisation throughout the change process .
While business owners expend most of their energy focusing on planning, administration, cashflow, and getting through the day, the focus should shift to the psychology of business. Emotional intelligence should be the most important intelligence in your business, says Sue Langley in Smart Company. […]
Let’s face it – developing new awareness, letting go of old habits and behaving in a new way is easy to say and much harder to do. That’s why traditional leadership training often falls short. […]
Emotional intelligence is a critical tool in business, underpinning people’s capacity to work well with others, manage stress and make effective decisions. What was once thought an intangible determinant of success can today be accurately measured, allowing greater predictability in key HR and talent areas as hiring, promotion, leadership and succession planning. And since emotional intelligence is changeable, these fundamental skills can be sharpened to improve individual performance and collaboration, resulting in better business outcomes. […]
People often assume that emotional intelligence is just something you are born with—some people naturally tune into what others feel and put them at ease, and others just don’t operate that way. […]
We all have strategies for managing our emotions, some more effective than others. […]
“We cannot check our emotions at the door because emotion and thought are linked—they cannot, and should not, be separated.” David Caruso. […]
Using emotions effectively enhances my decision making daily. That's why I define emotional intelligence as being more intelligent about emotions. Knowing how emotions work and being aware of them in ourselves and others allow us to be more strategic and effective with them. Different emotions help with different types of problem solving. Positive moods help with creative tasks. They are likely to be more original, generate a greater number of arguments/options and make people more receptive and able to think ‘big picture’. Neutral or slightly negative moods make people more closed, detail oriented and focussed on what won’t work. They [...]