Loading Events

« Back to all courses

Building Coaching Skills with Dr. Robert Biswas-Diener

Monday 22 July: 9:00 am - Tuesday 23 July: 4:30 pm AEST

USD $2,525.47

Event Navigation

This course is designed to introduce professionals to the art and practice of coaching. It introduces the coaching relationship, and provides an experiential learning environment in which they develop basic coaching competencies. It is a two-day face to face course, with additional self-paced study components.

What is Coaching?

Coaching is a professional partnership designed to help people develop their skills, improve their performance, and enhance their wellbeing. A powerful and proven method, coaching offers confidential, individual support that can accelerate the journey toward leadership excellence and success.

A Positive Psychology Coaching Lens

The positive psychology movement, now two decades old, is the scientific study of positive aspects of human nature. It wasn’t until 2004 that it was first applied to coaching by Harvard psychologist Dr. Carol Kauffman. In 2007, in the first book ever published on the topic, Dr. Robert Biswas-Diener suggested that positive psychology and coaching are natural bedfellows.

Coaches work as facilitators, helping to encourage self-directed insight and self-awareness in their clients. Positive psychology research can inform this work. For example, studies reveal that hopeful people outperform others academically and in sport. Researchers distinguish between types of hopeful mindsets by grouping them into beliefs about personal effectiveness and beliefs about creative solutions. Coaches who are familiar with this line of research can use these two categories of hope to guide tailor-made interventions to increase their clients’ optimism.

What’s more, the positive lens of positive psychology is uniquely beneficial. Dr. Anthony Grant, a coach and researcher from Australia, conducted a study that asked which is a better approach: a problem focus or a solution focus? He found that people who focused on solutions during coaching were happier, felt more self-efficacy, and took more steps to achieve their goals relative to those who focused on dealing with and overcoming problems.

Positive psychology coaching can bring benefits for individuals such as:

  • Greater self-awareness
  • Improved communication skills
  • Increased resilience
  • Stronger relationships with managers, reports and colleagues
  • Better decision-making skills
  • More (and more accurate) self-confidence
  • Increased motivation and fulfillment
  • Clearer career vision and planning

And for organisations:

  • Talent retention and morale
  • Effective leadership
  • Team cohesion
  • Culture change
  • Performance management

Positive psychology coaches need to have two distinct but related skill sets: one in coaching and the other in positive psychology theory and interventions. This programme offers the first of these. Participants will learn basic coaching skills, models of behaviour change, and coaching ethics. This highly experiential programme includes opportunities for practice and feedback.

To become accredited in the second skill set, positive psychology theory and interventions, please refer to the Langley Group Institute’s 10653NAT Diploma of Positive Psychology and Wellbeing.

Self-paced learning allows us to provide lecture material on a schedule that suits you. This also frees up time in the workshop for more experiential skills building. Programme participants will prepare for the July workshop by studying the following units in advance:

  • Lesson One: How to Learn
  • Lesson Two: Introduction to Coaching
  • Lesson Three: Introduction to Coaching Ethics
  • Lesson Four: The Bookends of coaching: Setting a sophisticated agenda and establishing accountability
  • Lesson Five:  Asking powerful questions

Each self-paced lesson includes a:

Learning Anticipation Guide

This is a pedagogic tool that helps participants deepen their own learning by promoting reflection.


At the core of each lesson is a pre-recorded lecture presenting basic content including theory, definitions, and specific examples. You can engage with these lectures as often as you like and we encourage pausing and taking notes.

Self-Assessment (Quiz)

Research is clear that low-stakes quizzing is a terrific and reliable means of solidifying learning. After you have engaged with each lesson, take the multiple item quiz to identify concepts you know well and those about which you feel less confident. These quizzes are not graded and can be taken as many times as you like to learn the material.

This pre-work is estimated to take approximately 8 hours.

Day One – 22 July 2019

  • An Introduction to Coaching (understanding the coaching relationship and professional boundaries)
  • The Bookends of Coaching (starting and finishing effective coaching sessions)
  • The Heart of Coaching (Asking curious and challenging questions)
  • The Foundation of Coaching (professional responsibility and ethics)
  • Authenticity

Day Two – 23 July 2019

  • The Use of Language in Coaching (understanding how client language can provide a basis for intervention)
  • Inviting Solutions (an examination of the core philosophies that are the bedrock of coaching)
  • Practice and Feedback (an experiential component designed to build skills)

 Course Learning Objectives:

By the end of this programme, participants will be able to:

  1. Articulate the difference between coaching, counseling, and mentorship
  2. List four principles of ethical decision making
  3. Establish a two-part agenda with clients during each coaching session
  4. List the two dimensions of coaching presence
Please note: these live sessions will be recorded and posted in the student portal, so any students who are unable to make the two face-to-face days can listen to them at a later date. 

The pre-work and two face-to-face days is worth 21 coach training credit hours that can be applied toward ICF certification

Programme attendees will have the opportunity to attend two additional 90-minute webinars with Robert, to receive an additional 3 coach training credit hours (to total 24 coach training credit hours for the course).

For those seeking ICF accreditation, additional training hours, client hours, and other learning is required. Please see the ICF website for further details.

This course applies to nearly everyone working in the helping professions and also to those in leadership roles. It is especially appropriate to consultants, managers, counsellors, and teachers.

Training package: For just $3,200 +GST each person receives six classes of online self-paced learning, two face-to-face days of training with Dr. Robert Biswas-Diener, all training materials, lunch and refreshments during the workshop, and two additional 90-minute webinars with Dr. Robert Biswas-Diener following the two-day workshop.

Refund Policy:

  • 100% refund available within 24 hours of registering.
  • 90% refund available until 3 weeks prior to the start of the face-to-face class.
  • 50% refund available if less than 3 weeks until the start of the face-to-face class.

Sue in Conversation with Dr Robert Biswas-Diener

Expert Facilitator

Dr. Robert Biswas-Diener
Dr. Robert Biswas-Diener
This course is run in partnership with Dr. Robert Biswas-Diener and his training organisation, Positive Acorn. Robert is a leading authority on positive psychology coaching and widely recognised as a major pioneering voice in this field. He occupies a unique position in the world of positive psychology as he is both a published researcher and a practicing ICF certified coach. Robert combines his intervention acumen and scientific knowledge to bring you a fresh approach to coaching and takes pride in creating scientifically informed practices that are nuanced and naturalistic. He endeavours to present information in a mildly provocative or fresh way. Workshop participants consistently report being challenged and engaged while also feeling validated.
Print Friendly, PDF & Email


Robert Biswas-Diener - Building Coaching SkillsUSD $2,525.47

Please fill in all required fields


Monday 22 July: 9:00 am
Tuesday 23 July: 4:30 pm
AUD $3520
Event Category:


Langley Group
+61 2 9399 3989


RACV City Club
501 Bourke Street
Melbourne, Victoria 3000 Australia
Google Map