Peak Performance Moments

Think of those moments in your business when the team is on fire.  Those moments when people are positive, in flow, and playing to their strengths. Those moments when delivery is exceeding timeframes and customers are ‘wowed’!  When innovation is sparking, collaboration is at its peak and everyone is focused on being the best they can be.

In these moments there is no room for politics, a deficit approach or poor culture.  These are the moments we want to learn from, expand and replicate. These are our peak performance moments.

Creating a peak performance culture

In a peak performance culture people are at their best.  When people are engaged and flourishing, performance increases.  As Felicia Huppert’s research indicates it is about “feeling good and functioning well.”

Yet building wellbeing in an organisation takes more than free gym memberships, an open-plan office and life insurance benefits!  There are many pieces to the wellbeing puzzle, yet consistent research has found that those with higher emotional intelligence (EI) have higher levels of wellbeing.

Emotional intelligence is a science and a skill that can be learned, defined as a set of competencies that derive from a neural circuitry emanating in the limbic system[2]. These skills involve the ability to perceive, use, understand and manage emotions.  All critical skills for peak performance.

A body of research shows that when EI is present, greater capability and effectiveness is the result.

“Salespeople with higher levels of EI drive more sales than those with lower levels of EI; leaders with higher levels of EI are better at creating the conditions where motivation, inspiration, and innovation can flourish”, as outlined in A Compelling Business Case for Emotional Intelligence [1].

Recent research by MacCann et al (in press – see left) found that the ability to Understand emotions and Manage emotions (key emotional intelligence skills) had more than double the impact on academic achievement than IQ, when controlling for other variables.  Thus, emotionally intelligent leaders and team members are significantly more successful.

An emotionally intelligent culture is made up of inspiring leaders who know their team, and team members who care to approach others with empathy rather than criticism, micromanagement or politics.

That’s the company we all want to work for, the company we aspire to be part of and the vision we would be wise to invest in!

Emotional intelligence and human skills future-proof your career!

As well as boosting workplace capabilities, individual emotional intelligence skills are growing as commodities, particularly in a workplace disrupted by technology. In HR and leadership, these skills are vital for your future.

Trends in the future of work show we have increased longevity at work.  We see changing family structures where dual careers are more prevalent.  And we will see a workplace where technology impacts roles as routine tasks are expertly automated[3]. This means more time at work, and a need to be flexible as roles change.

Future trends in HR show that engaging people, reducing unconscious bias, increasing soft – or what we call essential – skills training, expanding our concepts of wellbeing and streamlining HR functions with tech disruption will be the game changers! [4]

What change can you make as a leader?

As either a business or an HR leader, you have a direct line to the heart of the people in your organisation.  You are pivotal and have a significant impact on developing an emotionally intelligent culture where wellbeing is the best key performance indicator to watch. One that will sustainably flow on to performance, engagement, outcomes and profitability.

Now, more than ever, when technology replaces simple tasks, leaders are investing in thriving people.  Strong positive strengths-based leadership and emotionally intelligent cultures are critical to peak performance like never before!

Go to What We Offer on the Langley Group Home Page to learn more about the Langley Group’s programmes, as well as our supporting Positive HR Toolkit. The Positive HR Toolkit gives leaders and HR professionals the solutions to implementing positive people practices in the workplace.  Built on research from positive psychology and neuroscience, the solutions provide simple and easy to use tools for every stage of the employee lifecycle.



[1]  Genos, A Compelling Business Case for Emotional Intelligence, 2017. WATERLOO, NSW.


[3] R. Boyatzis and E Van Oosten, 2002. Developing Emotionally Intelligent Organizations, Consortium for Research on Emotional Intelligence in Organizations,

[4] L Gratton & A Scott, 2016. The 100 year life: Living and working in the age of longevity. London. Bloomsbury Publishing.