Sales and Service

The Emotionally Intelligent Adviser

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Expert advisers master emotional intelligence to build trusting client relationships. This two-day program is specifically designed to equip finance professionals to succeed in new regulatory environments.

Customer Service Excellence


The Customer Service Excellence program is a one-day program designed to help you achieve your level of customer service excellence by tapping into your brain's potential to make positive connections.

Perpetual: Emotional intelligence for advisers

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Building emotionally intelligent financial advisers.
Perpetual is one of Australia’s most experienced investment services groups. They wanted their advisers to master the art of emotional intelligence […]