Introduction to Emotional Intelligence Online Webinar Series

Introduction to Emotional Intelligence Online Webinar Series

USD $251.11

This five-part series, presented by Sue Langley, introduces participants to a framework to increase their ability to perceive, use, understand and manage emotions in themselves and others, as well as exploring the art, science and business applications of this concept.

SKU: WEB-0005 Category:

Description

This five-part series, presented by Sue Langley, introduces participants to a framework to increase their ability to perceive, use, understand and manage emotions in themselves and others, as well as exploring the art, science and business applications of this concept.

Emotional intelligence is considered a critical competency for leaders today. It underpins our capacity to work well with others, manage pressure and make effective decisions. More than knowledge, technical skills or traditional measures of intelligence, EI differentiates the most successful leaders and the highest performers.  Leveraging positive emotions is even more essential from a sales perspective.

Those equipped with high EI are better able to lead and inspire people to achieve improved performance in their teams, divisions and organisation. By discerning what drives behaviour and showing care for people, they are more able to engage people to navigate complex, fast-changing environments successfully. Learning how to use emotions intelligently also empowers us to respond effectively, rather than reactively. By increasing our range of EI strategies we can achieve more positive outcomes for ourselves, become more self-aware, resilient and effective.

Session 1: Overview
In this overview, you will be introduced to:

  • The framework behind the Mayer Salovey Caruso model of emotional intelligence
  • The research that presents a strong business case for emotional intelligence
  • A broad overview of the four key areas of the framework

Session 2: Perceiving emotions
In this session, you will:

  • Learn how you can use emotions to achieve optimum performance
  • Explore the intersection between emotions, cognitive style and mood generation
  • Participate in interactive exercises around perceiving emotions
  • Explore the research around body language

Session 3: Using Emotions
In this session, you will:

  • Learn how you can use emotions to acheive optimum performance
  • Explore the intersection between emotions, cognitive style and mood generation
  • Understand how to shift emotions in self and others
  • Investigate the role of positive affect

Session 4: Understanding Emotions
In this session, you will:

  • Learn about primary emotions, the changes and explanations
  • Explore emotional triggers, what do they mean and the motivation
  • Understand the universal and individual causes of emotions
  • Participate in interactive exercises to understand the complexity of emotions

Session 5: Managing Emotions
In this session, you will:

  • Learn how to better manage emotions and self-regulate, including controlling the amygdala hijack
  • Explore the happiness Pie and creating a smorgasbord of strategies
  • Understand the need for proactive, productive strategies to build resilience
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