This five-part webinar series, presented by Sue Langley, introduces participants to a framework to increase their ability to perceive, use, understand and manage emotions in themselves and others, as well as exploring the art, science and business applications of this concept.

Emotional intelligence is considered a critical competency for leaders today. It underpins our capacity to work well with others, manage pressure and make effective decisions. More than knowledge, technical skills or traditional measures of intelligence, EI differentiates the most successful leaders and the highest performers.  Leveraging positive emotions is even more essential from a sales perspective.

Those equipped with high EI are better able to lead and inspire people to achieve improved performance in their teams, divisions and organisation. By discerning what drives behaviour and showing care for people, they are more able to engage people to navigate complex, fast-changing environments successfully. Learning how to use emotions intelligently also empowers us to respond effectively, rather than reactively. By increasing our range of EI strategies we can achieve more positive outcomes for ourselves, become more self-aware, resilient and effective.

Webinar 1: Overview
In this overview, you will be introduced to:

  • The framework behind the Mayer Salovey Caruso model of emotional intelligence
  • The research that presents a strong business case for emotional intelligence
  • A broad overview of the four key areas of the framework

Webinar 2: Perceiving emotions
In this session, you will:

  • Learn how you can use emotions to achieve optimum performance
  • Explore the intersection between emotions, cognitive style and mood generation
  • Participate in interactive exercises around perceiving emotions
  • Explore the research around body language

Webinar 3: Using Emotions
In this session, you will:

  • Learn how you can use emotions to acheive optimum performance
  • Explore the intersection between emotions, cognitive style and mood generation
  • Understand how to shift emotions in self and others
  • Investigate the role of positive affect

Webinar 4: Understanding Emotions
In this session, you will:

  • Learn about primary emotions, the changes and explanations
  • Explore emotional triggers, what do they mean and the motivation
  • Understand the universal and individual causes of emotions
  • Participate in interactive exercises to understand the complexity of emotions

Webinar 5: Managing Emotions
In this session, you will:

  • Learn how to better manage emotions and self-regulate, including controlling the amygdala hijack
  • Explore the happiness Pie and creating a smorgasbord of strategies
  • Understand the need for proactive, productive strategies to build resilience
This training will enable participants to:

  • Understand how emotions influence thinking, behaviour, decision making and performance
  • Understand the body and brain theory of emotions
  • Increase their wellbeing using key tools and theories from positive psychology
  • Develop greater self-awareness and personal resilience
Course Fee: $590 + GST

Expert Facilitator

Sue Langley
Sue Langley
Sue Langley is a master trainer, speaker and leading advisor on the practical applications of emotional intelligence, positive psychology and neuroscience. She is the only licensed master trainer in Strengths Profile, qualified by tool author, Capp, to certify practitioners across Asia-Pacific. She has a Master in Neuroscience of Leadership, BA in Psychology and has studied positive psychology at Harvard. She is also a master trainer in the leading emotional intelligence tools, MSCEIT, EQ-i 2.0 and Genos EI, and i4 Neuroleader, a new brain-based leadership assessment.

Read bio >

Print Friendly, PDF & Email