Modern neuroscience has turned around the way we think about emotions.
Science tells us that emotions play a far greater role in determining business outcomes than many leaders realise. They guide our thinking and behaviour—what we think, how we think, how we make decisions and how we act on them.
Even when we’ve made a rational decision, chances are our emotions made it first. We then establish reasons to justify our gut reaction. Emotions contain data about ourselves, other people and the world around us. They are critical to our survival. Remaining open to feelings gives us valuable early data points that help us think and act more intelligently.
Learning to perceive, use, understand and manage emotions intelligently enables us to make better choices, manage stress, work well with others and perform at our best. By increasing our emotional intelligence we can respond effectively, rather than reactively, to achieve more positive outcomes for ourselves and the people around us.
“We cannot check our emotions at the door because emotion and thought are linked—they cannot, and should not, be separated.” David Caruso